The preliminary eligibility assessment is an organised starting point. It asks about the tenancy, deposit and protection information you remember so that a possible route for further review can be considered.
What the result can help with
- Summarising the information you provided
- Highlighting areas that may need closer review
- Helping you understand the next available choice
- Keeping the assessment separate from any later claim record
What it does not decide
A preliminary result is not a final legal assessment, a finding of liability or a promise about an outcome. Further information, evidence or review may be needed.