Four places to begin
Find the question closest to your situation.
01020304
Deposit may not be protected
When no scheme record or certificate can be found.
Protection may have happened late
When the dates across a tenancy and scheme record need a closer look.
Information may be missing
When deposit-protection documents or details are incomplete.
The scheme cannot be found
When a deposit was paid but the protection route remains unclear.
What Claims Bridge does
Structure first. Conclusions later.
- A deposit that may not have been protected
- Protection that may have happened late
- Deposit-protection information that is missing or unclear
- Uncertainty about which protection scheme was used
A focused service
Support after the initial check.
A preliminary assessment is only the beginning. Where the circumstances are suitable, the client workspace can help keep the claim record, stage, evidence, messages and next steps visible in one secure account.