A claim stage is a concise way to show the current operational position. Claims Bridge uses broad client-facing stages so that the workspace remains understandable without exposing every internal workflow state.
The broad route
- Submitted
- Initial review
- Evidence
- Assessment
- Preparation
- Progress or resolution
- Closed
Stages can change with the information picture
A claim may need information, supporting evidence or communication before the next review step can continue. The current stage is a status of the workflow, not a prediction of its result.