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Evidence / Knowledge Hub

How to prepare digital evidence for a tenancy-deposit review

Practical ways to keep digital tenancy, payment and correspondence records clear and reviewable.

By Claims Bridge Editorial Team1 min read

Digital evidence can include PDFs, screenshots, photographs and exported messages. The aim is to keep the original context visible and make the record easier to locate later.

Prepare each record carefully

  • Keep the original file where possible
  • Use a short, descriptive display name
  • Keep dates and surrounding message context visible
  • Note what the record shows and what it does not answer

Avoid filling gaps

Do not add annotations that could be mistaken for part of the original record. If context is helpful, keep your explanation separate and identify it as your note.

Useful next routes

Continue with the part that matters to you.

01Deposit protection guideReview the main record groups.02Evidence workspaceSee how claim-specific requirements are presented.

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